West Jet has announced that from now on when passengers book flights from their website, they will have an option of three different fares to choose from: Econo, Flex and Plus. Econo tickets will be the cheapest of the three, but will also have the least legroom and also will only be able to carry one bag. The Flex and Plus options allow the passenger to have seat selection, as well as save on other additional costs such as early cancellation. The Plus option is directed more at business class travelers, which West Jet is trying to attract because of it's new plans to add a business class to their 737 flights. These new changes are going to come as a surprise for customers, since most are finding out about them when they book for a new flight or even at the check in desk at the airport. Many passengers are also criticizing West Jet for following Air Canada's ticketing system, who also have a three tiered system. Although it may seem like the Flex and Plus options are too expensive, they are actually intended to save the customer in additional costs. Econo passengers will have to pay those additional costs on top of their ticket price, and could even pay more than a Flex ticket because of the cost of Check in baggage and cancellation.
Here is a Global news article about this new change:
http://www.globaltvedmonton.com/westjet+grounds+two+bag+policy+introduces+three-tier+ticket+pricing/6442821968/story.html
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